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Client Work

Client Work

The 5 Forces of Change helps you and your employees take control of new initiatives to make change happen faster and make it stick. We equip leaders to engage people positively with change, and enable people affected by change to adapt faster. This is achieved through our ground-breaking courses; Leading Successful Change and Embracing, as well as through our coaching and consulting services.

Customer Service and Efficiency for JLR

We helped Jaguar Land Rover dealerships across the UK and North America to make a step change in customer service scores and workshop efficiency. We worked with dealer leadership teams, equipping to take action against each of The 5 Forces of Change. As a result, their workforce delivered lasting performance improvement, adding significantly to their bottom line.

Process and Systems Transformation at ASOS

Enabled managers and employees at ASOS.com to work together to successfully adopt new complex IT systems and processes. Success was based on our flagship courses: Leading Successful Change and Embracing Change delivered in-house by ASOS managers.

“I highly recommend 5 Forces of Change training if your organisation change requires people to think or operate in a different way. It’s a game changer.”

Transformation Director, ASOS

Health & Safety at South West Water and Viridor Recycling

Supported South West Water and Viridor recycling to make award-winning improvement in health and safety culture by putting the principles of The 5 Forces of Change into action.

Exploiting Growth Opportunities at SMEs

Worked with a wide array of SME clients, training their leaders to apply The 5 Forces of Change to grow their businesses and adapt to changing market opportunities through our ‘Leading Successful Change’ course and coaching.

Global Leadership Development at Northern Trust

For Northern Trust bank delivered Leading Successful Change as part of a global leadership development program. Additionally, we launched the Embracing Change course as vehicle for enabling employees to take control of change both in the US and UK.

“The Change Management course you ran with the Project Frontier team really helped them get to grips with the issues they are facing in rolling out a major programme of change in several countries” Performance Consultant, EMEA, Global Learning & Development, The Northern Trust Company.

Transformation at Close Premium Finance and Royal Mail

For Close Premium Finance trained in-house trainers to deliver our Embracing Change course to employees in support of  their restructure.

Helped Royal Mail to transform mail delivery to 29 million addresses per day. This was achived by engaging 100,00+ postmen and postwomen in the need for change and the best ways to implement it in their area.

MBA Lectures at LUBS

Delivered Change Fundamentals and Leading Successful Change sessions for MBA Students at Leeds University Business School

To learn more about our client work email info@5forcesofchange.com

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