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When you are flying in a passenger plane being tossed around on top of a tropical storm you value the calm voice of a pilot... Continue reading

The number one cause of failed change is lack of effective leadership by top management*; a statistic seems that counter-intuitive. Surely executives and senior managers... Continue reading

If you’ve have ever moved home you will have experienced Crazy Time. It’s that point when you have just moved into your new home and... Continue reading

Is there a hidden payoff to implementing major organizational change, beyond achieving the benefits of the change itself? Is there such a thing as a... Continue reading

A journey of change does not end when a new IT system is up and running or new structures and processes ‘go live’. The temptation... Continue reading