Global organisations often pride themselves on their ability to roll out change at scale. New operating models, systems, and strategies are designed centrally and then... Continue reading
Everyone knows the story of Scrooge in Dicken’s A Christmas Carol (or the Muppets version!). In it Scrooge is visited by the Ghosts of Christmas... Continue reading
The Moment Everything Clicked One of our most memorable moments as change consultants came unexpectedly. A client burst into our office, practically glowing with excitement.... Continue reading
People vs Process I often see change being treated like an engineering challenge in organisations. In this vein, I have seen great strategies, plans and... Continue reading
I recently spent time with an organisation that had a sharp, well-defined strategy. But progress on implementing had stalled. The complexity of execution created noise,... Continue reading