One of the biggest factors in whether change succeeds or stalls is whether people are helped to see the choices involved before the change begins.... Continue reading
Global organisations often pride themselves on their ability to roll out change at scale. New operating models, systems, and strategies are designed centrally and then... Continue reading
Everyone knows the story of Scrooge in Dicken’s A Christmas Carol (or the Muppets version!). In it Scrooge is visited by the Ghosts of Christmas... Continue reading
The Moment Everything Clicked One of our most memorable moments as change consultants came unexpectedly. A client burst into our office, practically glowing with excitement.... Continue reading
People vs Process I often see change being treated like an engineering challenge in organisations. In this vein, I have seen great strategies, plans and... Continue reading