People-Centred Change is a philosophy that flips the script on traditional approaches, treating your team members not as passive recipients of change, but as active agents in the transformation process – empowering your team for successful transformation.
This approach recognizes that successful change relies on the hearts and minds of your people. By fostering a sense of certainty, purpose, control, connection, and success, you can create a more engaged and adaptable workforce that embraces change, rather than resists it.
The Five Pillars of People-Centred Change (The 5 Forces of Change)
- Create Certainty: Uncertainty breeds fear and disengagement. People-Centred Change prioritizes open, honest, and continuous communication. This includes two-way dialogue enabling your team to explore their concerns and take ownership for solutions. Certainty is also enhanced when leaders champion and role-model the change themselves.
- Ignite Purpose: Help your team understand the “Big Picture” behind the change. What problem are we trying to solve? How will this change benefit the organization and its customers? By empowering people to connect the dots, you can inspire a sense of purpose and ownership among your team members.
- Give People Control: People are more likely to embrace change if they feel they have a say in how it unfolds. People-Centred Change encourages participation. This could consist of soliciting feedback on the change itself or allowing teams to shape how it’s implemented in their specific areas.
- Bridge the Connection Gap: Change often disrupts established routines and familiar ways of working. Help your team navigate this transition by acknowledging the value of past practices while fostering the development of new connections through Keep-Lose-Gain analysis and ceremonial acts to mark change.
- Nurture and Celebrate Success: The learning curve associated with change can be challenging. People-Centred Change focuses on making it ok to stumble but not ok to abstain from change. Recognizing and celebrating achievements along the way helps maintain momentum and keeps team members motivated during inevitable setbacks.
Building a Culture of Change
By prioritizing these five pillars, you can foster a culture of adaptability and innovation within your organization positioning your team for long-term success in an ever-evolving world. Want to Learn More?
Explore the Five Forces of Change training and resources available at 5forcesofchange.com.
#changemanagement #organisationalchange #culturechange #changeleadership #transformationalleadership
