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'Before' and 'After' images - a Man smoking a cigarette and same man sucking a lollipop.
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Use a Habit to Kick a Habit: Making Change Stick

August 6, 2025 / 65
Whether you’re giving up smoking or sit-down meetings it pays to use a habit to kick a habit. In the words of the philosopher Erasmus... Continue reading
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Learn from Failure BEFORE it Happens: The Change Pre-Mortem

August 4, 2025 / 67
When I arrived at my client, they were still reeling from a failed “digital transformation.” They’d spent months planning it. The deck was flawless, the... Continue reading
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From Change Process to Change Principles. Two images side-by-side. To the left is a standard 8-step process flow diagram with a red cross daubed across it. To the right is a footpath snaking its way through mountainous terrain into the dim distance. This landscape scene is overlayed with a transparent image of a compass.
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From Change Process to Change Principles

July 30, 2025 / 72
We often treat organisational change like it’s a neat sequence of steps. But real change rarely behaves that way. It’s not a process to control;... Continue reading
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Woman saying one thing about change in a speech bubble and thinking another in a thought bubble.
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What People Really Mean When They Talk About Change

July 11, 2025 / 108
Have you ever wondered what people really mean when they talk about change? After many years of leading organisational change, I’ve learned that resistance isn’t... Continue reading
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A woman and man dressed casually walk towards another pair who are dressed in formal business attire. They are contemplating each other curiously.
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Why Culture Matters in Mergers and Acquisitions

July 9, 2025 / 122
Mergers and acquisitions (M&A) are often seen through the lens of balance sheets, market share, and operational efficiencies. Yet, up to 70% of M&A deals... Continue reading
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Disengaged woman at her laptop looking unhappy. A path above her head splits in two: 1. Invest and engage - shows the same person now happy. 2. Help to move on - show her happy at moving on
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Can you Engage Everyone?

June 26, 2025 / 152
Can you engage everyone? And when is it better for people to move on from your organisation? This is a common leadership dilemma. We’ve all... Continue reading
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A brown wheely bin overflowing with garden waste.
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How Efficiency Savings Backfire

June 11, 2025 / 157
My local refuse collector complained to me today about waste. Not the waste in the bins but the wasted time generated by the new app... Continue reading
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A common mole peers out of the snow, showing its pink snout, brown fur and pink claws.
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Organisational Change and the Common Mole

June 6, 2025 / 177
Organisational Change and the  Common Mole: In wintertime, when food is scarce, the Common Mole shrinks its head and brain, saving on brainpower until spring... Continue reading
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A crumbling Learning Pyramid. Pyramid has 5% Lecture at its apex and 90% Team Others at its base with Reading, Audio Visual, Discussion and Practice doing in between.
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Ditch the Learning Pyramid! Focus on What REALLY Works.

May 22, 2025 / 588
It’s time to ditch the Learning Pyramid and focus on what really works. Ever seen that popular ‘Learning Pyramid’ showing we only remember 5% from... Continue reading
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Luke Skywalker wielding a light sabre.
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The Jedi Mind Trick and how to use it at work

May 8, 2025 / 427
My client emerged triumphant from a Board meeting declaring, “I used your Jedi Mind Trick!” “You have learned well Skywalker” I might have said if... Continue reading
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