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Ever wondered how conspiracy theory cult QAnon has drawn in so many followers? The answer is ‘Gamification’ – engaging people in a ‘hunt for the... Continue reading

The seven most creative ways I have seen people use to avoid change include: Hide in Plain Sight – volunteer to be part of the... Continue reading

How to win-over Executives so they visibly and actively sponsor change. Continue reading

On 20th December 2019, a Paris Criminal Court jailed the ex-CEO of France Telecom and two former executives for “institutional moral harassment” linked to the suicides... Continue reading

“How’s the change going?” I asked a postman as he sorted mail ready for delivery along his newly transformed delivery route. “Chaos,” he replied as... Continue reading

I was surprised to find this sculpture depicting change in a vintage warehouse in Yorkshire. It represents the creative tension required for change to take... Continue reading

“Ask them about the milk” was the unusual suggestion made by a client as I prepared to run a workshop with some unhappy employees of... Continue reading

Pine Pienaar suddenly appeared on the team as we prepared for to go live on a major change at Spoornet (South African Railways). Dawie De... Continue reading

Some years back, I looked on as the new MD of a major UK retailer got to his feet to present his vision of change... Continue reading