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‘Fast Brain Thinking and Slow Brain Thinking’ is essential to understanding how to help people respond positively to change. According to Daniel Kahneman, the Nobel... Continue reading

Working against the grain of human nature risks triggering resistance and undermining organisational change. On the other hand, leaders who harness each of the 5... Continue reading

Ever wondered how conspiracy theory cult QAnon has drawn in so many followers? The answer is ‘Gamification’ – engaging people in a ‘hunt for the... Continue reading

The seven most creative ways I have seen people use to avoid change include: Hide in Plain Sight – volunteer to be part of the... Continue reading

How to win-over Executives so they visibly and actively sponsor change. Continue reading

On 20th December 2019, a Paris Criminal Court jailed the ex-CEO of France Telecom and two former executives for “institutional moral harassment” linked to the suicides... Continue reading

“How’s the change going?” I asked a postman as he sorted mail ready for delivery along his newly transformed delivery route. “Chaos,” he replied as... Continue reading

I was surprised to find this sculpture depicting change in a vintage warehouse in Yorkshire. It represents the creative tension required for change to take... Continue reading

“Ask them about the milk” was the unusual suggestion made by a client as I prepared to run a workshop with some unhappy employees of... Continue reading